The service offers 1-2 trainings each week on the FT-IR 4700LE i UVVisNIR V-780 eqipments, as well as daily support to any user in the planification and optimization of the mesurements according to their typology and scientifical & technical support. The technicians in charge daily solve problems with the FT-IR i UV-Vis-NIR equipments (base line, background, conection computer-equipment, noise, CO2/H20 peaks, general use questions, artifacts, alignment, etc.).

The service also aids the IP and other users on the planning and execution of EPR with its users, as well as reviewing and answering petitions in the NFFA platform to make studies using the services' equipments.

Maintenance includes care of the Cary 5 service, that was out of commision by March, as well as the V-780, the EPR, and a trimestral N2 purge of the FT-IR.

Finally, the Spectroscopy Service has created and updated protocols to ensure the safe use of the equipment during the pandemic.

These are the percentages of use of the service, considering it was closed from March 13 to May 21. The service had capacity and use limitations from that point on according to the Contingency Plan to face the COVID-19 pandemic:

The FT-IR had a total of 65 users, with 96.16 % of internal use and 3.84 % external use. The 22 IP that used the service are: Núria Aliaga (34.4 hours, 17.61 %); Mariona Coll (8.32 hours, 4.26 %); Núria Crivillers (6.23 hours, 3.19 %); Concepción Domingo (12.15 hours, 6.22 %); Josep Fontcuberta (0.55 hours, 0.28 %); Martí Gich (2.33 hours, 1.19 %); Anna Laromaine (2.90 hours, 1.48 %); Ana María López (11.60 hours, 5.94 %); Marta Mas (2.80 hours, 1.43 %); Elies Molins (5.17 hours, 2.64 %); Rosario Núñez (16.27 hours, 8.33 %); Ángel Pérez (2.58 hours, 1.32 %); Alexandre Ponrouch (2.25 hours, 1.15 %); Teresa Puig (14.58 hours, 7.47 %); Immaculada Ratera (13.47 hours, 6.89 %); Anna Roig (6.08 hours, 3.11 %); Francesc Teixidor (4.50 hours, 2.30 %); Gerard Tobias (10.42 hours, 5.33 %); Dino Tonti (9.33 hours, 4.78 %); Leonor Ventosa (3.08 hours, 1.58 %); José Vidal (4.33 hours, 2.22 %); Clara Viñas (14.48 hours, 7.41 %).

The external users of the service were the Hospital Universitari Vall d'Hebron – Institut de Recerca (VHIR)(4 hours, 2.05 %); GABRIEL BENMAYOR, S.A (3.5 hours, 1.79 %).

The UV-Vis-NIR JASCO V-780 + UV-Vis Cary 5 (only available January and February 2020) had a total of 67 users, with 97.3 % internal use and 2.7 % external use. The 22 IP that used the service are: Núria Aliaga (67.43 hours, 10.47 %); Esther Barrena (16.15 hours, 2.51 %); Mariona Coll (7.58 hours, 1.18 %); Núria Crivillers (109.35 hours, 16.98 %); Concepción Domingo (3.47 hours, 0.54 %); Amparo Fuertes (2.85 hours, 0.44 %); Martí Gich (21.12 hours, 3.28 %); Anna Laromaine (18.55 hours, 2.88 %); Marta Mas (58.42 hours, 9.07 %); Elies Molins (11.13 hours, 1.73 %); Rosario Núñez (28.78 hours, 4.47 %); Angel Pérez (5.15 hours, 0.80 %); Teresa Puig (3.47 hours, 0.54 %); Immaculada Ratera (66.88 hours, 10.39 %); Anna Roig (12.10 hours, 1.88 %); Francesc Teixidor (35.15 hours, 5.46 %); Gerard Tobias (4.07 hours, 0.63 %); Dino Tonti (2.87 hours, 0.45 %); Jaume Veciana (28.90 hours, 4.49 %); Leonor Ventosa ( 39.72 hours, 6.17 %); José Vidal (17.30 hours, 2.69 %); Clara Viñas (66.52 hours, 10.33 %).

The external users of the service were Nanomol Technologies (15.98 hours, 2.49 %); and ICN2 (1 hour, 0.16 %).

The EPR service had a total of 15 users, with 75.86 % internal use and 24.14 % external use. The 7 IP that used the service are: José Vidal (46 hours, 22.66 %); Immaculada Ratera (18 hours, 8.87 %); Núria Crivillers (18 hours, 8.87 %); Marta Mas (43 hours, 21.18 %); Josep Fontcuberta (9 hours, 4.43 %); Elies Molins (16 hours, 7.88 %); Teresa Puig (4 hours, 1.97 %).

The external users of the service were the Universidad de Málaga (24 hours, 11.82 %); the Universidad de Granada (20 hours, 9.85 %); and the UPC (5 hours, 2.46 %).